Information We Collect:
At ZedVira, we collect personal information such as your name, address, phone number, and email address when you place an order or create an account. We also collect non-personal information including IP addresses, browser types, operating systems, and cookies to improve our website and services.
Purpose of Information Collection:
We use your personal data to process your orders, enhance our services, perform analytics, and conduct marketing and promotional activities. Creating an account signifies your agreement to receive communications related to orders, marketing initiatives, and feedback surveys.
Third-Party Information Sharing:
We may share your data with trusted third-party service providers solely for order fulfillment or targeted marketing campaigns. We never sell or rent your personal information to third parties.
User Rights:
You have the right to request the deletion of your account and personal information. Please send your request via email to support@zedvira.com. Processing your request can take up to 30 business days.
Security Measures:
ZedVira ensures the protection of your data through SSL encryption and robust security protocols.
Cookies:
We use cookies to enhance user experience and analyze website traffic. You can manage cookie settings in your browser.
Mobile App Privacy
This Mobile App Privacy Addendum applies specifically to the ZedVira™ Android and iOS mobile applications (“App”) and should be read together with our main Privacy Policy.
Information We Collect Through the App
When you use the ZedVira™ App, we may collect:
- Basic account information such as name, email address, phone number, and shipping address
- Device information including device model, operating system version, app version, and unique device identifiers
- Usage information such as pages viewed, products interacted with, wishlist activity, cart activity, and app navigation behavior
- Order and transaction information
- Push notification preferences
- Approximate location information (only if permission is granted)
Permissions
The App may request certain permissions to improve your experience, including:
- Notification access — to send order updates, offers, and important alerts
- Storage or media access — for uploading profile images or sharing content
- Camera access — if future features require image uploads or scanning functionality
You may deny these permissions at any time through your device settings.
Analytics & Performance Tracking
To improve app performance and user experience, ZedVira™ may use third-party analytics and crash reporting tools, including services such as:
- Google Firebase Analytics
- Firebase Crashlytics
- Google Play Services
These tools may collect anonymous usage and diagnostic information.
Push Notifications
If enabled, the App may send notifications related to:
- Order updates
- Delivery status
- Offers and promotions
- Product launches
- Cart or wishlist reminders
You can disable notifications anytime through your device settings.
Data Security
We use commercially reasonable security measures to protect your information within the App environment. However, no digital platform can guarantee absolute security.
Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Updates
This Mobile App Privacy may be updated periodically to reflect app updates, legal requirements, or service changes. Continued use of the App after changes means you accept the revised policy.
Contact Information
Brand/Trademark Name: ZEDVIRA
Legal Business Name: ONMATECH SOLUTIONS
Website: www.zedvira.com
Email: support@zedvira.com
Registered Address: 308, 3rd Floor, Odyssa Business Centre, Rasulgarh, Bhubaneswar – 751010, Odisha, India.
